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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Network / System Administration |
| EmploymentType | Full-time |
Roles & Responsibilities Hardware & Networking a. Communicate with business in times of incidents and handle situations PBX/IPT a. Propose voice solution & create documentations b. Work with other service / support groups of dependent technology to create a platform for solutioning c. Design and deployment of Voicemail Systems d. Checking the Interoperability and Scalability of the integrated systems e. Build redundancies using SLS, LSP / SRST and ESS concept Network Management Tools a. Customize reporting b. Automate reporting schedules through wizards c. Integrate management tool to PBX Voice/ Call Recording Solution a. Integrate voice recording solution with PBX b. Customize QM fields and forms c. Advanced level troubleshooting Backup & Recovery Technical Skills a. Hardware, Network Components, Devices 20 b. PBX 20 c. Network Infrastructure and Tools (P) d. Voice /Call Recording Solution (P) Behavioral Skills a. Email Communication, Presentation, Public Speaking (P) b. Strategic Thinking, Transactions Processing, Planning (P) c. Analytical Thinking, Scientific Temperament (A) d. Interpersonal Skills (P), Nurturing Relationships (A) e. Customer Service Orientation, Business Appreciation (A) Proficiency Legend: (A) - Aware; (F) - Familiar; (P) - Proficient; (E) - Expert.,
Keyskills :
customer service orientationsupport groupstechnical skillsnetwork managementstrategic thinkingintegrated systemsinterpersonal skillsnetwork infrastructurepbxesslspslssrstemailformsdesignhardware