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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Description
This individual must have excellent problem-solving skills and be able to demonstrate how they are applied within a global support environment. Excellent communication skills are a must for this position. Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who can add real value individually and through a team. Candidate will have to provide hands-on application/production support. Candidate should possess fundamental Business knowledge of investment accounting/reconciliations. at a basic level (positions, transactions, earnings, cash) is essential troubleshoot production/UAT/dev issues in suite of operations technology applications. Candidates must be demonstrating a willingness to learn new technologies and business processes as required. Job Responsibilities 24x6 monitoring of batch jobs for various applications in Operations Technology Willingness to work in SHIFTS , India UK or US. Troubleshoot environment, data control and operational issues Create and Maintain documentation to ensure knowledge accessibility Automate and streamline process using scripts and scheduling tools Liaise with other application support teams and internal/external business and technical partners Provide ad hoc and on-demand reports Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production Lead problem resolution and conduct root cause analysis and establish processes that will help incident prevention. Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting. Ensures that all production changes are processed according to Change Management policies and procedures. Ensures that appropriate levels of Quality Assurance have been met for all new and existing products
Key Skills
Java, Oracle, Unix, Perl, Informatica, Business Objects, Production Support, Quality Assurance, Application Support Operations
Desirable Skills
Qualifications UG: B.Tech/B.E. Computers PG:ME/M.Tech Computers Experience 3 years - 5 years
Employment Type Permanent Benefits
,Keyskills :
change managementbusiness objectsapplication supportcustomer relationsproduction supporttechnical skillsquality assurancesqljavasaproot causedata controlproblem solvingproblem managementroot cause analysisjavascriptproblem resolutionsched