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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | DBA / Datawarehousing |
| EmploymentType | Full-time |
Position: SQL DBAWork location: PuneShift: 6 PM to 6 AMNotice Period: ImmediateKey Skill:Technical Skills- 5+ yrs of experience in SQL and relational database.- Strong understanding of SQL Architecture perspective- DBA activities in Linux O/S- Expert in PLSQL/SQL query performance and extensive experience with complex functions, query optimization- Ready to work in continuous CST hours (6 PM to 6 AM IST)- Good analytical and database troubleshooting skills- Excellent communication skills- Certification in Oracle/SQL is plusOperating System Knowledge - Knowledge of working in Linux/Unix environment - Changing Kernel Parameters - Patch and Package administration - Familiarity with one or more, shell environments (BASH, sh, tcsh, ksh, etc.)Roles & Responsibility - Provide a detailed level of technical assistance to our customers to resolve their technical issues - Analyse customer problems & service requests and resolve them within agreed service levels - Use troubleshooting/ debugging techniques and tools to analyse technical problems - Solve highly complex problems involving in-depth product knowledge including support for an additional product line - Handle politically charged situations requiring the highest level of customer handling skill - Engage development teams for issues that need a resolution through code fixes - Provide feedback to the development team on product feature enhancements - Contribute to Self-Help knowledge base by creating knowledge articles wherever needed - Create wikis, blogs, tech-notes, technical trainings and webcasts for educating customers and business partners - Consistently share best practices with team members and contribute to process improvements - Collaborate with Tech Leads and Duty Managers when appropriate to manage customer escalations - Highly energetic team player who is flexible and Available to work critical cases as needed on a 24x7 basis,
Keyskills :
knowledge basecustomer handlingproduct knowledgetechnical assistancesqlcstksh24x7tcshlinuxwikiskernelbusinessdatabasearticleseducationdebugginganalyticalperformance