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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
In this role, you will work in conjunction with individuals on the team as well as other Shared Services teams/ COE s, outsource locations, Client Operations, other business units and external clients; to ensure seamless processing according to policies and procedures to ensure accuracy and that all Service Level Agreements are met or exceeded.As a Sr. Associate, you will account for daily activities by monitoring, reviewing, validating and approving all daily activity to ensure accuracy and timeliness in calculations and processing, reconciliation (breaks), as well as adherence to controls.Responsibilities Include:Responsible for managing multiple external client / investment manager relationships.Responsible for the day to day management and successful oversight of the long-term relationships of assigned accounts.Responsible for managing a team(s) of client service representatives.Responsible for strategic aspects of maintaining and growing long-term client relationships.Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved.Proactive identification of client needs and potential internal issues impacting client satisfaction.Works closely with internal teams and clients to drive execution of initiatives.Facilitates communication between Client Service Operations & other business units to ensure an effective operating environment. Works with senior management keeping them informed of new developments, service issues, and new business opportunities.May be responsible for client retention and revenue expansion through existing services and cross sell.Provides project management support for client related initiatives.Acts as a liaison between business units to ensure successful implementation of service deliverables are being provided to the clients and the team.Manages internal and client expectations.Qualifications: B.S. degree in Finance, Business or related field preferred. 2 - 3 years related custody and/ or fund accounting experience. Strong computer competence Aptitude for math Strong interpersonal and oral communication skills Multitasking capability Ability to work under pressure, and in a deadlines driven environment.,
Keyskills :
newbusinessservicelevelbusinessunitsfundaccountingsharedservicesclientretentionexternalclientsmanagementrevenueexpansionprojectmanagementservicetatementsofwksowseniateliaison