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Storage Services Senior Analyst

4.00 to 6.00 Years   Bangalore   24 Jan, 2021
NTT Global Delivery Services Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaStatistics / Analytics
EmploymentTypeFull-time

Job Description

  • Requires 4-6 years relevant experience.
  • Undergraduate degree or equivalent combination of education and work experience.
  • Good verbal and written communication skills.
  • Eager to learn and apply acquired knowledge.
  • Investigates basic storage area network or network attached storage issues and provides resolution on simple standard systems and applications following standard incident, change request and problem management processes.
  • Documents storage infrastructure inventory.
  • Understands storage area network/network attached storage topology.
  • Basic project management skills.
  • ITIL foundation certification.
  • Technical writing skills.
  • EMC Storage Administration-VMAX/VNX/VNXe/XIO
  • EMC Storage Administration-XIO/Compellent
  • Various Storage management tools
  • Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy.
  • Advanced knowledge on Excel, Access, other tools to create reports and Dashboards
  • Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
  • Detail oriented, customer oriented, result delivery oriented, analytic thinking
  • Performs incident management and change management execution.
  • Creates and manages capacity and trending reports of system operations.
Job Segment: Consulting, Technical Writer, Project Manager, System Administrator, Technology ,

Keyskills :
accountsresearchit asset managementstorage area networkit servicesdata servicescustomer serviceasset managementbusiness processchange managementproject managementproblem managementstorage management

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