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Store Manager

2.00 to 7.00 Years   Bangalore   11 May, 2023
GIGIN TECHNOLOGIES PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 4.5 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

    CAFE MANAGER/ ASSISTANT MANAGERReporting to: Area ManagerReportees: Brew Masters, Operation Trainees, Team Members.KRA:
    1. Translating companys objectives in the region
    2.Ensure store compliance with companys operational procedures3.Lead, motivate & develop team to maximize profits4.Drive customer focus through service standards in areaKnowledge, Skills & Abilities:Excellent communication & influencing skillResult orientedFinancial awareness & understanding of P&LAbility to strategize & analyze reportsSales & marketing orientationPlanning & organizational skillsBuilding & developing high performance teamOperating system & internet skillsQualifications:Exposure:BHM graduate preferred / Graduation Mandatory2 - 4 years of experience in handling multiple F&B units ,Hotel /HospitalityRetail or related industry exposure (KFC,MC Donald, Pizza Hut, Dominos/Pizza Corner/Any Hotels/And Retail)Duties & Responsibilities:Financial:Supervise an individual outlet.Maximize Cafe sales performance and drive profits.Sales forecasting and apportioning targets across teams.Asset & Equipment maintenance.Assuring the Timely & Accurate indent is placed for the cafe.Wastage control measures.Ensuring the compliance of the SOPs on cash & all the tenders.Timely forecast of the stock in order to ensure the smooth operation of the cafe.Learning & Development Management:Retention of manpower.Motivating the team to ensure the sales target is met.Briefing the team on a daily basis to ensure the team understands the importance SOPsEnsure the team is groomed to move to the next level.Grievance handling & solving issues.Ensure the Training Certification of team members.Process Indicators:Ensuring all the documentation related to the caf is done on time (Sales Reports/ Caf Registers).Ensuring the Quality Audits done on a day to day basis.Implementation of SOPs.Efficient utilization of the manpower by means of effective charting out the duty rooster.Integrity, cost controllable & Waste Management.Ensuring 90% score in the Management Visit Report.Customer orientation:Ensure all the Customer complaints are resolved.Analysis of Customer database complaints & drive the footfall in the cafes.Ensuring the MAST & SOPs is followed by the team in the caf to drive customer focus.Ensuring the Training norms are met.Ensuring 90% score in the Management Visit Report.Salary:- 4LpaLocations:- Bangalore

Keyskills :
managementcafe management

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