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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Statistics / Analytics |
EmploymentType | Full-time |
- Requires 4-6 years relevant experience. - Undergraduate degree or equivalent combination of education and work experience. - Good verbal and written communication skills. - Eager to learn and apply acquired knowledge. - Investigates basic storage area network or network attached storage issues and provides resolution on simple standard systems and applications following standard incident, change request and problem management processes. - Documents storage infrastructure inventory. - Understands storage area network/network attached storage topology. - Basic project management skills. - ITIL foundation certification. - Technical writing skills. - EMC Storage Administration-VMAX/VNX/VNXe/XIO - EMC Storage Administration-XIO/Compellent - Various Storage management tools - Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy. - Advanced knowledge on Excel, Access, other tools to create reports and Dashboards - Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations - Detail oriented, customer oriented, result delivery oriented, analytic thinking - Performs incident management and change management execution. - Creates and manages capacity and trending reports of system operations.Job Segment: Systems Analyst, Consulting, Technical Writer, System Administrator, Project Manager, Technology ,
Keyskills :
customer relationsreportingbasisaccountsresearchit asset managementstorage area networkemc storageit servicesdata servicescustomer service