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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Real Estate |
| Functional Area | General / Other SoftwareSales / BD |
| EmploymentType | Full-time |
Supervise and lead a group of associates to meet the required daily objectives.Ability to, organize work of others and assisting in department training and reporting.Manage team portfolio to ensure all valuation orders are being managed.Develop a knowledge base of business processes and implementing cost reduction and quality enhancement projects.Design and implement scorecards and performance metrics that optimize quality and timeline performance.Establish a culture of team collaboration, accountability and unwavering commitment towards the organizational goal.Arrange and perform periodic meetings with those teams that have a direct impact on Valuations Fulfillment processes to ensure communication lines are open.Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects.Reconcile Billing Invoices.Ability to take on special projects and work on cross- functional projects.Develop coaching plans and provide feedback to the QA staff based on the observations from the sample Quality Checks performed daily.Ensure that the Quality Compliance Associates complete the mandated audit requirements daily.Have essential Knowledge and understanding of Mortgage market and Default Servicing processes.Would be responsible for ensuring the department meets the following goals: o Maintain Timelines on every valuation requests as per strategic goals for the team. o Maintain team average at = 100% on Efficiency and TAT for the support functions as specified. o Maintain 99% accuracy of all job functions. o Maintain Attendance, Leave and Break timings.Skills Required: Graduate in Commerce / Business / FinanceMust have exceptional skills in Microsoft Office use and application.Good Analytical SkillsShould have proven leadership skillsSelf starter and ability to deal with ambiguous situationsFinancial industry experience a plus,
Keyskills :
tat sales sla des qa coaching quality icrosoftoffice knowledgebase processimprovement flowmonitoring teamcollaboration costreduction performancemetrics customerrelations specialprojects qualitycompliance