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Tech Support Representative

1.00 to 10.00 Years   Bangalore   19 May, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

Primary ResponsibilitiesTroubleshoot and resolve various hardware and software issues (COMPANYS PRODUCT) Answer emails and phone calls in a timely manner Assist with software set-up and configuration, and desktop hardware. Offer support with android tablets and application. Exceptional customer service skills with the demonstrated ability to build long term relationships. Exceptional communication skills, both written and verbal. Ability to excel in a team focused environment. Excellent problem-solving skills combined with a demonstrated ability to learn new technologies and processes. Ability to juggle multiple responsibilities under tight deadlines. You have demonstrated your ability to function effectively in a fast-paced, multifaceted environment. You have strong analytical and decision-making abilities. Requirements: College degree in computer science or similar Thorough understanding of MS-Office, Windows 7 and android Experience supporting hardware with software application. Have strong organizational and problem-solving skills Be customer service oriented and have the ability to multitask and work in a fast-paced environment Able to work independently and in a team environment Commitment to travel as needed; Experience of two years is mustSalary 2 Lac To 8 Lac P.A. Industry IT Hardware / Technical Support / Telecom Engineering Work Experience 1 - 10 Years Qualification Other Bachelor Degree,

Keyskills :
android desktop windows roblemsolving excel computerscience communicationskills msoffice it windows7 telecomengineering technicalsupport customerservice ithardware

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