Technical Communication Specialist

Job Description

Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks, and fearless to bring our authentic selves to work. The team you ll be part of As Nokias growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.We are looking for a Technical Communication Specialist on our Bangalore, India R&D site. Your home team will be the local Business Applications Technical Communication team consisting of a group of senior technical communication experts. Our team works in agile mode in intense collaboration within the product R&D teams. Our source format is DITA XML, and we use the software development SCM tools (Git) for source file versioning and branching. We deliver HTML documentation embedded in the product. As part of our team, you will:
• Cooperate with R&D teams in alignment with software development mode, to plan, design, write and update your documents in compliance with the Nokia tools, processes, and quality standards.
• Send your documents for technical and language reviews upon agreed checkpoints; paying careful attention to good quality of your deliverables.
• Send your documents for quality assurance tests upon agreed program checkpoints and fix the defects within defined program schedule to ensure on-time delivery.
• Handle post-delivery defects according to required processes and standards.
• Understand your audiences: Develop and design user assistance to support and guide the users in completing their goals and to help them use the product(s) efficiently be responsible for sharing knowledge and training in his/her expertise area.
• Familiarize yourself and use the Nokia product(s) to understand the users need for customer documentation in the product context.
• Work with other technical writers, software developers, marketing, product verification, and training teams to complete and improve the documents.
• Publish the documents for internal and external customers according to the Nokia process standards.
• Proactively initiate improvements or propose innovative solutions to make our deliverables better continuously.
• Contribute to our transformation projects by creating project materials and assisting in project execution tasks together with our senior team members.
Your skills and experience
• Experience in writing user assistance with DITA XML authoring tools
• Excellent skills in the English language, with excellent writing skills and strong attention to detail
It would be nice if you also had:
• Graphics tools skills
• Knowledge of the Agile SW methods
• Familiarity with web technologies and scripting languages
• Knowledge about version control systems and defect-tracking systems
• Understanding of the software development life cycles
• Basic understanding about information design concepts and an XML-based semantic markup language
What we offer Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal-opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality:
• One of the World s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.Additional Information,

Keyskills :
marketingsenior managementsocial mediaactivationsbrandingdita xmlwriting skillsversion controluser assistancesemantic markupstatements of work sow