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Technical Training Manager

22.00 to 24.00 Years Bangalore,Chennai, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi, Itanagar 06 Nov, 2024

NEW ERA LIFE CARE PRIVATE LIMITED

Job Location	Bangalore,Chennai, Noida, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, Delhi, Itanagar
Education	Not Mentioned
Salary	Rs 38 - 48 Lakh/Yr
Industry	Shipping
Functional Area	Tour / Travel ManagementTechnical Support / Helpdesk
EmploymentType	Full-time

Job Description

We are looking for a Technical Training Manager to lead the full technical training cycle for our employees.Technical Training Manager responsibilities include identifying training needs, developing educational curricula and material and increasing trainees engagement with learning sessions. If youre an expert with technology and have experience coordinating training courses in a corporate environment, wed like to meet you.Ultimately, you will ensure all employees develop their technical skills and knowledge and are able to perform their daily tasks and solve clients problems.ResponsibilitiesConduct individual and team skills gap analysesDevelop technical training courses for all levels (beginner, intermediate and advanced)Coordinate product-related trainings, including presentations of new features and simulation activities in a demo environmentEnsure all new hires undergo basic technical training (e.g. on computer setup and security guidelines)Liaise with industry experts and organize workshops and classroom-style trainingsSchedule in-house educational sessions using e-learning platformsMeasure improvements in employees job performance at the end of each courseGather feedback from trainees and instructors and recommend suggestions to the learning process

Keyskills :
customer satisfactioninternal auditquality systemprocess improvementtraining programsquality standardscustomer service

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