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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
The Cloud Partner Technical Consultant will lead partners through Kronos implementation processes, standards and best practices to ensure timely delivery of environments and cloud standards. Collaborates with cross functional teams to ensure partners are successful implementing technical solutions in Kronos Private Cloud. Establishes and maintains partner implementation processes, documentation, security and integrity controls. Formulates and monitors policies, procedures and standards relating to partner activity within Kronos Cloud. Proposes and implements enhancements that will improve the partner experience. Responsibilities: Deploy and support Partner led Workforce Central implementations in Kronos Private Cloud Provide Partner technical support for Workforce Central products Initiate support for partner led activities throughout the project lifecycle Effectively communicate and drive resolution on product issues to partners, customers and Kronos Global Support Deliver timely solutions to Partners while maintaining a high level of satisfaction Provide partners with technical requirements, best practices and KPC standards for product implementation or upgrade Lead partners through implementations ensuring all expected technical deliverables, policies and standards are met. Effectively negotiate product issues between customers, service, support, engineering as well as third party solution providers Utilize technical abilities to prioritize issues and respond appropriately to multiple customer situations Analyze customer configurations and think outside of the box to resolve andor workaround issues Provide significant transfer of Kronos product knowledge to partners and customers Implement Kronos Best Practices Administer application access controls and reporting for for deliverables Flexible working hours to support international time zones.
,Keyskills :
environment analytics capacityplanning datamigration dataquality privatecloud productknowledge productimplementation technicalrequirements cloud kronos access security tatementsofw ksow technicalsupp