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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Customer Service (International)Sales / BD |
| EmploymentType | Full-time |
Position Title: Tele Caller/ Tele Calling Executive Location: Bangalore Employment Status: Regular, full- time Experience: 6 Months to 1 yrs Salary Commensurate with Skills Position Purpose Greytip is a leader in cloud based HR and Payroll software, catering to small businesses in India. We enable 80 00 organizations manage 9 00, 000 payslips daily. We are among the fastest growing SaaS B2B companies in India. Apart from India, we are also serve clients globally in Dubai, Qatar, Saudi and Malaysia. Greytip offers the greytHR application on a subscription- fee model to our clients. Clients who subscribe to greytHR usually pay subscription fees on a monthly basis. Maintenance of Client accounts and collection of payments ensures that the organization has a healthy cash flow and is able to run sustainably. The Executive - AR plays a very important and key role in this process. You will interact with the client, internal Sales team, Accounts team and others to ensure that all information regarding the billing and payments of the clients are available and updated accurately. This position also involves diplomatic interaction with customers to provide billing information and support in order to facilitate account reconciliations and prompt payment of invoices due to the organization. Essential duties and responsibilities Daily followup on outstanding payment via calls & mails (approx 40 - 50 calls and Mails per day). Entering call summery in CRMi Creating case to respective teams in case of escalation from client. Co- ordinating with other teams for further inputs/progress on case Providing information to internal department regarding received payment. Resolving client queries regarding billing discrepancies. Verify the validity of account discrepancies by obtaining and investigating information from sales, customer service departments and customers Co- ordinating with other teams for further inputs Achieving monthly collection target Skills and Qualifications: Any Diploma/Graduation One year direct experience in an accounts receivables role or one year of exp in BPO or Telecalling. Demonstrated ability to accurately calculate, post, correct, and manage accounting figures and financial records. Excellent communication and customer engagement skills to ensure that payments are collected on time and customer relationship are maintained Able to effectively communicate both verbally and in writing Able to build and maintain lasting relationships with other departments and customers. S hould be tactful in dealing with others Should be Persistent towards ensuring that job requirements are met. Excellent team skills. Benefits: Medical insurance Great team members & energy filled work environment Opportunity to be involved in high impact work and progressive learning environment,
Keyskills :
dealing sales bpo b2b collection target elationshipmanagement coldcalling customerrelationship customers