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Transaction Processing Spec

3.00 to 5.00 Years   Bangalore   05 Aug, 2020
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

OpportunityThe opportunity is to join the Exception Handling and RMA team as a Transaction Processing Specialist with key responsibilities for:

  • Queue monitoring and manual repair of message exceptions to a given SLA
  • Investigation across several internal applications to ensure accurate delivery
  • Responding quickly and politely to internal client enquiries raised via telephone or e-mail
  • Working with our mirror site in a global team
  • Participation in process improvements using all investigation tools available
  • Participation in quality service and process improvement initiatives
  • Ensure and maintain a high level of service quality excellenceEssential skills
  • Excellent analytical skills
  • Attention to detail and an inquisitive mind-set to understand fine details
  • Excellent time management and prioritization skills
  • Experience with remote teams and colleagues
  • Self motivated and able to work independently
  • Ability to multi-task and manage a portfolio of different items at different stages of a lifecycle
  • Excellent communication skills to deal confidently with people at all levels in the organizatio
Desirable Skills
  • A good understanding of SWIFT messaging
  • A good understanding of the Financial banking industry
  • Microsoft Office skills especially SharePoint, Excel and Outlook
Please note this Position is for Rotational Shift 24*5 days working.,

Keyskills :
office skillsservice qualitytime managementprocess improvementtransaction processingrmaslaexcelswiftmanualbankingportfolioenquiriesmanagementsharepointmonitoringanalytical

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