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Transactions Specialist II

2.00 to 4.00 Years   Bangalore   14 Jun, 2021
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

Subpoena Response receives and responds to external, legal requests for information. The majority of these requests are subpoenas for customer information related to a legal matter. The firm is the source of the information, though not involved in the legal matter itself. The group also responds to requests for copies of account statements and other items, such as checks from JPMorgan Chase customers and various internal groups. The Legal Papers Served function receives legal papers served on the firm, including summons or complaints (and other litigation process wherein the firm is a named party in a court action), subpoenas and/or governmental requests for records and/or testimony, notices relating to regulatory proceedings, asset-based orders and so-called third party process, such as mortgage foreclosures, bankruptcy notices, tax proceedings, mechanic s liens, where, although not named as a direct party to the underlying proceeding, JPMC is given notice because it may have a financial interest in the outcome of the lawsuit. Roles & Responsibilities

  • Review the Subpoena documents for red flags and see if it requires escalation
  • Search the Subpoena Compliance database to determine if documents have been received previously on the matter
  • Create a case in the Subpoena Compliance database by extracting data, key dates and information from the Subpoena
  • Attach the documents in the Subpoena Compliance database
  • Use a daily Oracle report to generate required invoices and forms from the Subpoena Compliance Database
  • Under minimal supervision make independent decisions on typical transactions and or request based on specialized functional/technical knowledge and broader legal knowledge.
  • Exercise some judgment, but may require guidance from a senior staff for complex transaction /request.
  • Communicate with Business Partners to facilitate resolution of outstanding cases/issues.
  • Refer problem / Identify issues on assigned work type and escalate occurrences to team leader or supervisor.
  • Assist in data collection / report preparation on various metrics.
  • Ensure adherence to Corporate Accounting and departmental policies and procedures.
  • Ensure continuity of the process and SLAs assigned through proper back up s, follow up s and communication.
  • Able to evaluate and analyze data from multiple sources in a fast-paced environment
  • Adapt to changing needs & deadlines and remain calm when under pressure
Skill Sets Required:Attention to detail Problem solving Written communication Client relationship Time management Customer Focus and Service Oriented mindset Ability to collaborate, partner and work in a team environment Aptitude for identifying Process improvement opportunitiesKnowledge of legal field is an advantagePreferred Skills & Experience
  • Graduate in Commerce (Preferred) or Graduate in any stream (No BE)
  • Knowledgeable about legal documents and Customer Assist-CA experience strongly preferred
  • Banking operations or financial service industry experience is preferred. Experience in legal field is an added advantage
,

Keyskills :
customer focusdata collectionproblem solvingtime managementservice industryreport preparationprocess improvementclient relationship

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