TSA 2(Penny)

Job Description

Complex bug fixes for those who have development responsibilityAdditional Responsibilities for those with Consultancy roleGathers information for cost models, creates preliminary technical resource allocation plans, and provides technical input and consultation.Consults with customers on application and system sizing, performance requirements, application installation and deployment.Performs release promotions (including core upgrades) from development through to UATEstablishes and maintain system/database backup and recovery policies and procedures.Performs technical trouble shooting and consults with development teams to resolve issuesConducts Performance testing, tuning and backup recovery of the databaseProvides System Administration training on CSG product(s) to customers.Key Outputs & AccountabilitiesAdvanced troubleshooting skillsWorks within defined objectives using internal proceduresAble to work on own with minimum supervisionPerforms work under general direction on routine tasks and detailed instruction on new assignmentsProvides assistance to less experienced members of the teamSpecialised in one CSG product, in-depth knowledge and experience of more than one CSG productDesired Skills & ExperienceBasic knowledge of Telecommunication environment and customer services proceduresWorks well within a team environmentAble to communicate effectively to convey and clarify informationGood written and verbal communication skillsAble to communicate in English (Advanced) and one additional language is preferredBasic understanding of client requirements and product implementationExperience in Ticket and queue managementExperience in Telecommunication industry is preferredGood knowledge of Microsoft OfficeGood understanding of complex software system architecture and operation3-5 years of work experience in software industry or related fieldsDegree or Diploma in Information Technology; Computer Science, EngineeringITIL accreditation will be an advantage.Technical Requirements (for all product families)Unix skills:Create & modify shell scriptsBasic system administrationMonitor performance using standard utilitiesTechnical Requirements (specifically for WBMS position)Oracle skills:Knowledge of Oracle SQL command is necessaryPL/SLQKnowledge of SAP BO Reporting would be an advantageOracle Discoverer would be an advantageTechnical Requirements (specifically for TSM position)C/C++,PythonPerlTechnical Requirements (specifically for SV position)C/C++HAC/RACJavaLinuxUnixOracle databases & PL/SQLPerlSOAPTuxedoXMLTechnical Requirements (specifically for Route position)SQL development (Oracle PL/SQL and/or MS SQL Server)MS .NET framework, VB .NET, VB6Oracle DatabasesMS SQL Server DatabasesMS Analysis Services and Reporting Services (including development of DTS-functionality and Reporting Services reports in MS Visual Studio) would be advantageousWindows Server 2000 and 2003Technical Requirements (specifically for ICP)Admin - UNIX (Solaris) environment skillsAdmin - Linux Red-hat, CentOS, Oracle Linux EnvironmentsOracle Database - SQLNetwork Routing, Ports, Protocol (RADIUS, ICMP)Scripting ( Perl, Bash)MySQL Database SQLTelecommunication - Rating and Charging ( PCEF and PCRF) preferableOther programming knowledge (C, C++, Java, abstract data-layers)Technical Requirements (specifically for ICP)Admin - UNIX (Solaris) environment skillsAdmin - Linux Red-hat, CentOS, Oracle Linux EnvironmentsOracle Database - SQLNetwork Routing, Ports, Protocol (RADIUS, ICMP)Scripting ( Perl, Bash)MySQL Database SQLTelecommunication - Rating and Charging ( PCEF and PCRF) preferableOther programming knowledge (C, C++, Java, abstract data-layers)Technical Requirements (Specifically for Ascendon)Admin - UNIX (Solaris) environment skills [Proficiency level: 3]Admin - Linux Red-hat, CentOS, Oracle Linux Environments [Proficiency level: 3]AWS and tools like Cloud Watch, Kibana [Proficiency level: 2]SOAP and REST APIExperience in any billing application, SV is favorable. [Profiencey level: 2]Oracle Database SQL [Proficiency level: 3]Scripting (Perl, Bash) [Proficiency level: 3]MySQL Database SQL [Proficiency level: 2]Telecommunication - Rating and Charging preferable [Proficiency level: 2]Other programming knowledge (C, C++) [Proficiency level: 2],

Keyskills :
sapbo mssql sqlserver costmodels systemsizing computerscience analysisservices softwareindustry clesql netframew rep tingservices