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Urgent opening of CCP Shift Lead for at Bangalore Location.

6.00 to 11.00 Years   Bangalore   12 Mar, 2020
Arha Consulting Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

Dear,Urgent opening of CCP Shift Lead for CAPGEMINI at Bangalore Location.Position:- CCP Shift LeadJob Location :- BangaloreExperience :- 6 to 12 YrsNotice Period :- Immediate to 30 Days-

  • Mentoring L1 and L2 resources on any issues and process related queries.
  • Undertaking of resolution of Service Incidents and requests that cannot be handled by L1 resource (non-standard tasks where work instructions are not available)
  • Based on the individual technical skill can take-up SME task.
  • Support L1 team for Patching for Windows servers, Linux servers.
  • Ensuring SLA adherence on all ticketing tools.
  • Critical Server Hardening/ Server onboard validations.
  • AV validations.
  • Configuration and development of Access management work instructions based industry best practices.
  • Good team management skills
  • Adherence to guidance provided senior leads and managers. Following process documentation.
  • Preparing & validating any reports as necessary.
  • Maintaining agreed SLA on all ticketing tools.
  • Critical Server Hardening/ Server onboard validations.
  • AV validations.
  • Access management
  • Has to follow instruction provided by Managers/Leads/SME
  • 24x7 Support and On Call Support
  • Azure Skills
  • Public Cloud build blocks, compute, backup, storage, network and disaster recovery.
  • Designing, Managing and Troubleshooting on Production Environment
Work Experience
  • Should have 7-10 Years experience on undertaking Server Administration and Support
  • Exposure to Cloud Support Technologies and Platforms would be beneficial.
  • Understanding and Experience of Performance Analysis of Server , storage and Network and undertake resolution of issues on the same.
  • Troubleshooting experience of Windows issues like BSOD, Kernel Panic, Memory Leak and similar technical issues.
  • Understanding and experience of clustering technologies (design , build , troubleshoot and operate) Specific to Windows and Linux
  • Understanding and experience of Identity Access Mgmt especially AD and NIS (design, build troubleshoot and operate)
  • Experience in scripting (PowerShell/bash) is preferable
  • Windows/Linux certification is preferable
Please Fill the Details:-Total Ex:-Relevant Ex:-C CTC:-E CTC:-Current Company Name:-Payroll Company NameCurrent LocationPreferred LocationNotice Period:-Any Offer in handBest regards,Arha ConsultingTejashree ManeEmail ID:- info@arha.co.inMobile: +91-9167939634

Keyskills :
serveradministration identityaccessmanagement windows support clustering emoryleak shiftlead

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