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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
SPOT OFFER. JOIN THE BEST.EXCELLENT CAREER WITH TOP MULTINATIONALS! ! ! ! ! !We Do Have Urgent Requirement for Technical Support in Bangalore .Clients : UNISYS @ BangalorePost : Tech SupportExperience : 6 Months to 3 YearsQualification : 10+2, Graduate, post graduate, Diploma)Remuneration : Upto 3.2 { Based On Current CTC }Location : BangaloreCAB :- 2 WAY CAB PROVIDEDSHIFT :- US Rotational Shift / NO Fixed OFFSkill :- IT Helpdesk - Service Desk Management - Technical SupportExcellent communication with International Voice experienceCURRENT OPENINGS IN BANGALORE :-Accenture IO - IT Help Desk / Technical SupportDell International - IT Help Desk / Technical SupportIBM INDIA - IT Help Desk / Technical SupportHCL - IT Help Desk / Technical Support / DC OPSUnisys - IT Help Desk / Technical SupportDell - IT Help Desk / Technical SupportTangoe - IT Help Desk / Technical SupportCURRENT OPENINGS IN Noida / Gurgaon:-HCL - IT Help Desk / Technical SupportAccenture IO - IT Help Desk / Technical Support-Responsibilities include Investigate and Diagnose Issues. Identify, track and resolve issues. Maintain strong communication amongst the various groups. Manage strong data and process integrity. Drive resolution for Level 1 issues around Laptop support, desk top support, Application support. Mode of Resolution:- Predominantly through Voice Interaction and also through email , chat & remote support. Continuously strive for self-development through multiple channels.Basic Qualifications:1 year to10 years of total & relevant experience.( Technical Service Desk Support)Strong communication skills & Strong problem solving skillsBachelor Degree in Computer Science or equivalent experienceCatalyst skills:- ( Good to have/ Desired Qualifications)Working knowledge of Operating Systems (Windows 20002003, LinuxHP UnixWorking knowledge of Message Handling Technologies (JMS, MQseries, WMQI, etc)Working knowledge of Database Technologies (Oracle 9 + and or Informix)Working knowledge of LAN/WAN and Firewall SupportThe candidate should be willing to work in 24/7 Shifts. Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP.Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.Self rating of the candidates on Windows applicationsa. Basic Knowledge on control panel applicationsb. Basics of MS-officeKnowledge on LAN/WAN/internet applicationsBasics on broad-band connections, etc. how to solve issues on internetTroubleshooting exp. In Basic network, Windows operating system, blackberry troubleshooting, OUTLOOK SUCCESS FAVOURS A FEW If you are interested in the Profile, CALL / WALK-IN @CONTACT PERSON : ViniCONTACT NO. :9901148635 / 9686113108 / 9686113104 / 9986177506EMAIL : hr24.tpn@gmail.comhr7.tpn@gmail.comWalk-in on any Weekday between 9 am to 6 pm @PERSONAL NETWORKS - 505, 5 Floors, South Block, Manipal Centre,Dickenson Road, M G Road, Bangalore - 42Near Bangalore CENTRAL IF YOU ARE NOT INTERESTED IN THIS PROFILE. KINDLY FORWARD THIS MESSAGE TO AL L YOUR FRIENDS & RELATIVES - BEST WISHES THE PERSANAL NETWORKS TEAM
Keyskills :
service deskcontrol panel problem solvingms office operating systemscommunication skills inbound callstechnical support