Veeam Backup SME

Job Description

CSA - U2V436Skill - Veeam Backup SMEPO Value - 176000JDAs a part of Operations team, he/she needs to:Adopt the given technology to meet the drift of customer and business requirementsResponsible for managing the customers backup infrastructure using various backup tools like Veritas Netbackup, VEEAM Backup and Replication, Data Domain, Veritas Appliance, OPSCENTER, and VTLsManaging the daily customer review SLA compliance calls pertaining to the backup recovery operations.Performing the daily health check for all backup tools, tape libraries, data domains and all other backup infra components.Complete tape management in the backup environment including tape offsetting and recalling them from third party vendors as required.Creating backup scripts for user backup for UNIX and Windows serversCoordinate with Vendor for software and Hardware patches/updates/break fix. etc.Investigating and Troubleshooting Failed BackupsCreating knowledge base articles for BAU / L2/3 engineersDemonstrated knowledge on VEEAM Backup and Replication 11/ 10 and knowledge of Veeam DB, Log, Server and Client Options.Validated knowledge on Database backups RMAN, SQL, SAP and ExchangeWorking experience of data-deduplication with respect to Veeam and Veeam Replication implementation and managementWillingness to work in rotational shifts: 24 X 7. Provide On call support during weekendProven debugging and analytical skills with solid grasp of system development methodologies, techniques and toolExperience in decommissioning of Media server, appliance, Data Domain and Tape library and Knowledge on VTL s, Backup Tools OPSCENTER, and VEEAM ONEExperience in VMware backup concept and implementation and Restore, Basic Knowledge on VMWARE environment along with NDMP backups, NetBackup version 7.7.X, 8 and 8.1.XAmbitious individual who can work under their own direction towards agreed targets/goals and with creative approach to workIntuitive individual with an ability to manage change and proven time managementProven interpersonal skills while contributing to team effort by accomplishing related results as neededUp-to-date technical knowledge by attending educational workshops, reviewing publicationsKnowledge and Skills:Actively develops knowledge of EYs data protection and data backup infrastructure including technical assets and applications used in a region.Evolving knowledge of EYs businesses supported within the region to recognize the impact of data storage and backup technology issues to a specific business unit and to identify issues that impacts a particular business or location.Good expertise in Veeam Availability Suite, IBM Spectrum Protect & Veritas NetBackup technologiesStrong foundational skills on MS Windows, Unix/Linux platforms.Thorough analytical and problem-solving skillsWork on escalated casesMust be individual contributor for assigned projects and active participantNeed to be a Solution provider based on KPI ReportsNeed to be expertise in handling storage appliances like Data Domain, NetBackup appliance etcGood hands-on Experience on Encryption Solution SKLM, BESGood hands-on Experience on tape libraries Dell, ACSLSVendor managementKnowledge in cloud technologies like Azure, AWS etcNeed to test upcoming technologies and provide detailed documentation to managementConduct technical sessions to Operations, Delivery, Optimization & Compliance teamsNeed to have good documentation skills, must be a quick learnerNeed to have good presentation skillsBasic interpersonal skills to engage with others, stay calm under pressure and maintain the credibility the business has in Data Protection ConsultantTime management skills to prioritize their own workload and work through assigned activities with efficiency.Basic understanding of ITIL and Service management processSupervision ResponsibilitiesThe role is generally an individual contributor managed day to day by the Data Protection Architect.Other RequirementsThe role may be one in which the day-to-day activities may be supervised remotely and potentially across time zones, using telephone, email and instant messaging. As such the role may require the discipline needed to work under remote management. The role may also require the periodic allocation of additional time on the job to ensure multiple demands and escalating issues are managed in a timely manner to restore services, as well weekend support is needed.EducationBachelors degree in computer related field or equivalent work experienceExperienceApproximately 4 to 7 years of experience in technology infrastructure management and operations.NoteThis job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

Keyskills :
tape managementveeamveritas netbackupknowledge based articles