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Voice and Non-Voice Customer Support | Chat Process | BPO

0.00 to 3.00 Years   Bangalore   15 Aug, 2023
Fondstaff Private Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Responsibilities:
    • Respond to customer queries through Voice andchat, providing accurate information and solutions.
    • Address customer concerns and ensure timely resolution of issues.
    • Maintain a professional and courteous tone in Voice andwritten communication.
    • Follow established guidelines and procedures for efficient customer support.
    • Collaborate with team members to ensure customer satisfaction.
    Requirements:
    • Excellent Voice andwritten communication skills in English.
    • Ability to multitask and manage multiple Voice andchat interactions simultaneously.
    • Customer-focused attitude with a strong desire to assist.
    • Basic computer and typing skills.
    • Previous BPO or customer service experience is a plus.
    Benefits:
    • Competitive compensation package.
    • Opportunity for professional growth within the BPO industry.
    • Supportive and collaborative work environment.

Keyskills :
non voice processcall center operationsvoice processcustomer service

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Voice and Non-Voice Customer Support | Chat Process | BPO Related Jobs

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