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We Needs for Program Consultant

5.00 to 10.00 Years   Bangalore   13 Apr, 2023
IBM India Pvt Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    IntroductionAt IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world s most challenging problems If so, lets talk.Your Role and Responsibilities As a Program Consultant, you are responsible for handling clients across industries within the quality space. You will be responsible to manage complete investigation process related to quality and compliance controls. Roles and Responsibilities:
    • Handle end to end investigation of cases: Running a deep dive Root Cause Analysis by interviewing with multiple parties / stakeholders and drawing up a precise Corrective and Preventive Action Plan
    • Ensuing that the investigation process is completed within the given SLA with no fallouts
    • Serve as back up resource for other service owners as needed
    • Identify work process improvements and issue prevention
    Required Technical and Professional Expertise
    • 8+12 years of overall experience with minimum of 5 7 years in End-End Audit / Issue Investigation, Quality and Compliance Controls (Pharmacovigilance domain will be preferred)
    • 5 + years in End-End Audit / Issue Investigation, Quality and Compliance Controls (Pharmacovigilance domain will be preferred)
    • Solid experience in conducting a deep dive investigation of audit failures, adverse events and non-compliance issues. Ability to draw up a comprehensive Corrective and Preventive Action Plan post the completion of the investigation process
    • Ability to manage multiple, diverse priorities under time pressure to meet key customer and procedural deadlines
    • Experience in running a Root Cause Analysis (RCA) and writing Corrective Action and Preventive Action (CAPA) plans: Minimum 2 projects
    • Proficient to manage multiple, diverse priorities under time pressure to meet key customer and procedural deadlines
    • Solid understanding to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
    • Hands-on experience to effectively work with others with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
    • High degree of numeracy skills with meticulous attention to details
    Preferred Technical and Professional Expertise
    • Graduate / Post-Graduate, Six Sigma: Black Belt Trained/Certified would be preferred
    • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
    • Intuitive individual with an ability to manage change and proven time management
    • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
    • Up-to-date technical knowledge by attending educational workshops, reviewing publications
    ,

Keyskills :
correctivepreventive actionroot cause analysisblack beltroot causeadverse events

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