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| Job Location | Bengaluru/ Bangalore (Karnataka), Gurgaon (Haryana) |
| Education | Any Graduate |
| Salary | As per Industry Standards |
| Industry | Software Services, Internet/Dot com/ISP |
| Functional Area | HR/PM/IR/Training |
| EmploymentType | Full-time |
Project Role: Application Tech Support PractitionerProject Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must have skills: Service Desk ManagementGood to have skills: Service Desk Voice SupportMinimum Experience Required: 2 yearsEducational Qualification: Bachelor DegreeSummary:As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running.Roles & Responsibilities:
Keyskills :
service desk management voice support skillsitil framework knowledgetechnical troubleshooting communication skillsinterpersonal skills