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Associate / Senior Associate / Team Lead - Banking Operations

4.00 to 7.00 Years Bengaluru/ Bangalore (Karnataka) 11 May, 2025

Job Location	Bengaluru/ Bangalore (Karnataka)
Education	Any Graduate
Salary	As per Industry Standards
Industry	IT-Hardware/Networking, Telecom
Functional Area	Banks/Insurance/Financial Services
EmploymentType	Full-time

Job Description

What You Will Do:

Act as a POC for all Terminal Procurement/Merchant Pricing Requests/Sales Priority Request for activating an account/payment method in PG.
Should have basic understanding of PG products and features.
Should understand the pricing for PG Product & drive the TID allocation in the manner of the same.
Should be able to screen websites, merchant calling if and when required.
Achieve TAT & Quality targets consistently.
Target the Terminal procurement/STB cases at 90 PERCENT .
Contribute in process improvements; automation in the best interest for the merchants experience.
Own & execute end to end cost queries internally, cross-functionally & with our banking partner.

What You Will Need:

4-7 years of Banking operations role with any licensed Payment Aggregators.
Strong communication skills, oral & written.
Proven experience on Google Sheets or Excel knowledge.
Strong inter/intrapersonal skills and an ability to build rapport with our banking partners.
Data analytics skills to understand & represent the activities allocated with fine presentation skills.

Locations: Bengaluru

Keyskills :
banking operations expertise communication skillsdata analytics proficiency excel/google sheets knowledgestakeholder engagement

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Job Description

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