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Associate - Spanish

1.00 to 2.00 Years   Bengaluru/ Bangalore (Karnataka)   27 May, 2025
AMAZON INDIA PVT LTD
Job LocationBengaluru/ Bangalore (Karnataka)
EducationME/ M.Tech./ MS (Engg/ Sciences), MA (Arts)BA (Arts)
SalaryAs per Industry Standards
IndustryConsumer Durables/FMCG, Warehousing
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

Job Profile: Translation AssociateAmazon.com operates in a global eCommerce environment without boundaries and runs a diverse set of businesses in seven countries, including Retail, third-party marketplaces, eCommerce platforms, and web services for developers.The Catalog Associate is the entry-level role to 2 years in Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon website, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, and maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.Roles and Responsibilities:

  • Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.
  • Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog.
  • Maintain records of day-to-day work by updating trackers to reflect work done.
  • If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead.
  • Interact and coordinate with vendors/buyers to accurately reflect the Amazon catalog for price, product details, and other product-related information.
Skills and Competencies Required:
  • Proficiency in Spanish: B1 and above or BA/MA in French
  • Excellent written and oral communication skills in English.
  • Strong business communication skills with the ability to communicate with internal/external stakeholders clearly and concisely.
  • Basics in MS Excel.
  • Strong analytical skills with the ability to perform high school level arithmetic.
  • Familiarity with navigating the internet and research techniques to find required information quickly.
  • Ability to dive deep into a problem, perform Root Cause Analysis, and identify constraints to recommend a solution. We will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly, and recommend appropriate solutions.
  • Ability to deal with ambiguity and use discretion and judgment to take decisions on critical business tasks based on available information.
  • Flexibility in working in shifts and working hours.
LocationsIND, KA, Bangalore - Virtual

Keyskills :
proficiency in spanishexcellent communication skillsbusiness communicationstrong analytical skillsinternet research techniques

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