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Content Operations Manager, Help and Education

2.00 to 3.00 Years   Bengaluru/ Bangalore (Karnataka)   11 May, 2025
Google India Pvt Ltd
Job LocationBengaluru/ Bangalore (Karnataka)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryInternet/Dot com/ISP
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

Position: Content Operations Manager, Help and EducationLocation: Bengaluru, Karnataka, IndiaExperience Level: EarlyMinimum Qualifications:

  • Bachelors degree or equivalent practical experience.
  • 2 years of experience in program management.
Preferred Qualifications:
  • 3 years of experience in program management.
  • Experience translating content analysis and insights for non-editorial content audiences.
  • Experience in communications, including internal and executive communications.
  • Experience with stakeholder management and working with cross-functional teams.
  • Experience structuring programs or content with global scale.
  • Excellent project management skills and experience in managing vendors.
About the JobA problem isnt truly solved until its solved for all. Thats why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, youll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. Its your job to coordinate the players and keep them up to date on progress and deadlines.As a Content Operations Manager you will manage content optimization programs, integrating them across a roadmap and stakeholder landscape. Your collaboration is essential to ensure seamless operations across multiple teams and the execution of our cross-functional roadmap. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun and we do it all together.Responsibilities
  • Manage content operations program that supports measuring, tracking and reporting of content quality metrics.
  • Collaborate with platform and tooling teams to influence roadmaps to automate content operation programs.
  • Deliver insights and reports to leadership to influence priorities for quarterly and annual planning, and provide analysis for business reviews with stakeholders (incl. Scaled Support Operations, Localization, High Touch Support, and Platform).
  • Partner with Vertical, Design, and Metric teams to ensure intake, resource allocation and quality management.
  • Identify areas for operations and work with stakeholders, manage communications and ensure milestones and deadlines are met.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Googles Applicant and Candidate Privacy Policy.Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Googles EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.Locations: Bengaluru, Karnataka, IndiaExperience Level: EarlyExperience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

Keyskills :
project management stakeholder management content optimization communication skillscross functional collaboration program management resource allocation program manager

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