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Customer Solutions Design Analyst

1.00 to 3.00 Years   Bengaluru/ Bangalore (Karnataka)   02 May, 2025
the abt group
Job LocationBengaluru/ Bangalore (Karnataka)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Software
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

Why this job mattersThe Customer Solutions Design Analyst assists the creation of end-to-end technical designs and solutions which meet customer needs.What youll be doing

  1. Assists the capture of customer technical requirements and translates it into solution designs in accordance with standard design methodologies.
  2. Supports customer solution design engagement, contributing to statement of work creation, including any 3rd party deliverables.
  3. Assists in review and validation processes for both new developments and in-life products and services.
  4. Assists customer migration planning and implementation.
  5. Assists change management, providing impact assessments and design documentation updates.
  6. Ensures that designs adhere to architectural principles and policies.
  7. Assists parties within the project lifecycle to determine the optimum solution design for customers.
  8. Assists in the resolution of standard solution and service issues, root cause analysis, and troubleshooting.
  9. Assists in the implementation of ways to improve working processes within the area of customer solution design.
The skills youll need
  • Troubleshooting
  • Business Strategy
  • Presenting/Demonstrating
  • Requirements Analysis
  • Root Cause Analysis
  • Requirements Gathering
  • Negotiation
  • Commercial Acumen
  • Business Analysis
  • Solution Design
  • Technology Migration
  • Proposal Development
  • Solution Architecture
  • Decision Making
  • Growth Mindset
  • Inclusive Leadership
Our leadership standardsLooking in:Leading inclusively and safelyI inspire and build trust through self-awareness, honesty, and integrity.Owning outcomesI take the right decisions that benefit the broader organisation.Looking out:Delivering for the customerI execute brilliantly on clear priorities that add value to our customers and the wider business.Commercially savvyI demonstrate strong commercial focus, bringing an external perspective to decision-making.Looking to the future:Growth mindsetI experiment and identify opportunities for growth for both myself and the organisation.Building for the futureI build diverse future-ready teams where all individuals can be at their best.LocationsMarathahalli Outer Ring Road, Bengaluru, India

Keyskills :
troubleshooting techniques requirements analysis solution design business strategy commercial acumen

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