Manager, Site Reliability Engineering

Job Description

Get to know OktaOkta is The Worlds Identity Company. We free everyone to safely use any technologyanywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, were looking for lifelong learners and people who can make us better with their unique experiences.Join our team! Were building a world where Identity belongs to you.We are looking for an experienced technical manager to join our Business Technology team and help build a new function within the BT SRE team. The Site Reliability Engineering team is looking to expand its scope and global reach, providing observability, platform engineering, and system engineering capabilities for our corporate Okta ecosystem.Our ideal candidate is an experienced SRE practitioner who has worked in multiple technical realms. They are a strong leader, use Agile to guide their team to success, and welcome the challenge of building in a dynamic and ever-changing environment. They enjoy seeing their teams designs run at scale with automation, testing, and an excellent operational mindset. Most importantly, they are interested in bringing a culture of operational excellence and ownership while building a new team. If you exemplify the ethics of, know about a problem before your users, we want to hear from you!Responsibilities

• Mentoring, managing, and leading a team of SREs with a broad range of expertise and experiences
• Be an advocate for SRE practices, especially observability practices, and be a leading voice in initiatives and projects to further advance BTs SRE and security maturity
• Create and maintain Agile practices that provide transparency and clarity for engineers and key metrics for leadership stakeholders
• Help expand our BT SRE program and processes, recommending and implementing tooling and services, especially in the realms of observability, automation, and systems engineering
• Work closely with global partners in BT, Security, GTM, and Marketing to gather requirements and effectively implement solutions within the BT SRE organization
• Help align the team on solutions and be a thought leader within the team to ensure technical solutions are secure, scalable, and following industry best practices
• As part of on-call, identify incidents, manage escalations and incident communications, and lead blameless RCA processes to improve BTs systems

Qualifications

• 3 years of experience managing SRE, Observability, or DevOps Platform Engineering teams
• Good communication skills, with the ability to communicate complex technical concepts to different audiences
• Proficient with Agile methodology especially being a product owner and running Scrum or Kanban practices for engineering teams
• Experience with reliability engineering concepts and security best practices on public cloud platforms, especially AWS
• Demonstrated ability to develop complex applications for cloud infrastructure at scale and deliver projects on schedule and within budget
• Familiarity with observability tools including Splunk, New Relic, Cloudwatch, Prometheus/Grafana
• Familiarity with web security and web security tooling, especially Cloudflare
• Experience with systems engineering practices, including fleet management, configuration management, OS patching and hardening, and performance monitoring
• Experience with automating systems and infrastructure via Terraform
• Experience with developing tooling and automation in Bash, Python, Go, etc.
• Proficient with Git and building CI/CD pipelines using platforms such as Github Actions
• Familiar with Linux administration, containerization, Kubernetes (especially EKS), and networking concepts

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! Okta Careers.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at Okta Privacy Policy.Locations - Bengaluru, India

Keyskills :
site reliability engineering agile methodology observability practices cloud infrastructure automation tools security git linux administration devops python github os splunk