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Marketplace Operations Analyst

3.00 to 6.00 Years   Bengaluru/ Bangalore (Karnataka)   27 May, 2025
Job LocationBengaluru/ Bangalore (Karnataka)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryRetailing, Consumer Durables/FMCG
Functional AreaBanks/Insurance/Financial Services
EmploymentTypeFull-time

Job Description

Targetis an exciting new platform within Targets digital portfolio. Guests look to Target for great products. With Target , we aim to give them easy access to even more great products by partnering with best-in-class third-party Brands and Sellers (Partners). Guests will find these Targetproducts seamlessly integrated throughout Target.com, and they will benefit from the perks already enjoyed from Target, like 5 PERCENT off with a Target REDcard, free shipping and easy in-store returns.On the Targetteam you will lead timely, accurate and professional operational support to internal and external partners. Primary responsibilities of the Operations Analyst are:

  • Manage support queue and execute defined Partner support processes
  • Analyze guest and partner support data for key trends and report findings
  • Analyze Operational KPIs (e.g. Order Defects, Click to Deliver speeds, regional delivery trends, etc.)
  • Based on support and operational analysis, develop trends & insights, recommendations and deliver action steps to Partners and internal stakeholders for improvement
  • Monitor order pipeline trends and triage issues impacting guest experience
  • Deliver enhancement projects impacting Partner experience or internal processes
Requirements
  • 4 year college degree
  • 3 years experience in operations or business analytics. Digital retail and/or Marketplace experience strongly preferred.
  • High proficiency in Microsoft Office products and Domo (or similar data visualization and analytics tool)
  • Detail oriented, analytical and inquisitive
  • Able to manage multiple priorities, and work with speed and accuracy
LocationsTower 02, Manyata Embassy Business Park, Racenahali & Nagawara Villages, Outer Ring Rd, Bangalore 540065

Keyskills :
operational support data analysis kpi monitoring process improvement microsoft office proficiency portfolio operations analyst

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