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Senior Business Analyst

6.00 to 10.00 Years   Bengaluru/ Bangalore (Karnataka)   24 Apr, 2025
ORACLE
Job LocationBengaluru/ Bangalore (Karnataka)
EducationAny Graduate
SalaryAs per Industry Standards
IndustrySoftware Services, IT-Software
Functional AreaHR/PM/IR/Training
EmploymentTypeFull-time

Job Description

: Senior Business AnalystLocation: BENGALURU, KARNATAKA, IndiaJob Identification: 275514Job Category: Business practice and OperationsPosting Date: 01/24/2025, 06:36 PMRole: Individual ContributorJob Type: Regular EmployeeExperience Level: ProfessionalDoes this position require a security clearance NoYears of Experience: 6 to 10 yearsApplicants: Less than 10 applicantsLanguages Required: English, GermanAdditional Info: Visa / work permit sponsorship is not available for this positionProvides programs to improve operational efficiency, consistency, and compliance in support of the organizations financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.The Customer Entitlement Services (CES) for Oracle Health provides validated customer assets and entitlement data to the Customer Deal Desk (CDD), Client Renewals, and Client Account Executive (Sales) teams for generating Quotes and Order Documents for various business transactions for Oracle health, including extension, renewal, expansion, migration, termination, amendments etc. Due to the structure of legacy transactional metadata and data migration challenges, the customer entitlement data in Oracle Systems is not reliable and needs to be validated by the CES team against the customer contracts. This is a critical and foundation activity for any transaction involving existing customer/contract base. With the recent centralization of the process, all team members are going through a steep learning curve to deliver on the requests received by them.Career Level: IC3ResponsibilitiesJob responsibilities include:

  • German language skills are critical and need to be able to read, write, and converse fluently in German.
  • Provides programs to improve operational efficiency, consistency, and compliance in support of the organizations financial and tactical business objectives.
  • Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.
  • Responsible for anchoring calls/discussions and understand requirements from stakeholders and provide suitable resolution post working with upstream and downstream teams.
  • Ability to identify & prioritize requests based on Customer Impact.
  • Collaborate with multiple teams to assist the stakeholders in effective resolution to their issues reported.
  • Driving a robust communication mechanism to achieve Customer/Stakeholder trust & confidence.
  • Identify the cause of the issue and report it to the relevant Stakeholder for remediation.
  • Should display agility in adopting to rapidly changing business needs.
  • Conscious about the quality of work being delivered and takes initiative to improve performance and processes through constant self-evaluation.
Required Skills
  • Written and Verbal Communication Skills in German.
About UsAs a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives.Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40 years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling 1 888 404 2494, option one.DisclaimerOracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
  • Which includes being a United States Affirmative Action Employer.
APPLY NOWRequest a referral from an Oracle employee.Locations: BENGALURU, KARNATAKA, India

Keyskills :
operational efficiency business process improvement stakeholder communicationcustomer impact prioritization german language proficiency learning workforce employee benefits volunteer

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