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System Analyst II

5.00 to 8.00 Years   Bengaluru/ Bangalore (Karnataka)   29 Apr, 2025
Novo Nordisk
Job LocationBengaluru/ Bangalore (Karnataka)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryHealthcare
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

Department Digital Data & IT GBSAt Novo Nordisk, we strive to be at the forefront of digital healthcare and to succeed with this, we need many bright minds. Working directly or indirectly with all parts of Novo Nordisk Globally, you will play a significant part in leading Novo Nordisk towards the future of digital healthcare securely. We are looking for a Business Analyst/Advance Business Analyst for our Digital Data & IT GBS (Global Business Service). Join a growing team, working in an international environment. Apply now!About the DepartmentDigital Data & IT GBS (Global Business Service) was established in February 2010 as an integral part of Digital Data & IT in HQ (Head Quarter). From the beginning in 2010, the unit has grown to 800 employees till date. The main role of DD&IT GBS is to manage IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management, etc. In DDIT R&ED (Research & Early Development) GBS (Global Business Services), we partner globally with R&ED (Research & Early Development) LoB (Line of Business) to achieve scientific aspiration. We provide timely, best in class, regulated and non-regulated IT solutions, infrastructure, and system management across the R&ED (Research & Early Development) value chain. We manage more than 20 IT systems and the department consists of Agile DevOps members, System Managers, Validation SMEs, cloud engineers and Business Analysts.The PositionAs a Business Analyst /Advanced Business Analyst at Novo Nordisk, you will be responsible for:

  • Supporting system management activities, including operation, maintenance, release, change, and patch management.
  • Performing incident and problem management for supported systems according to ITIL framework.
  • Participating in new releases, design reviews, risk assessments, and qualification activities for changes.
  • Collaborating closely with external vendors to ensure deliverables are of high quality and timelines are met.
  • Engaging with stakeholders, including system managers, NNQAs (Novo Nordisk Quality Assurance) / Lob (Line of Business) system owners, and project owners.
Qualifications
  • Bachelor or Masters in relevant field with total of 8 years of experience in IT.
  • Minimum 5 to 8 years of experience working with system management and practicing ITIL principles.
  • Minimum 3 years of experience within the pharmaceutical, business administration, banking, or consultancy industries.
  • Experience in an international matrix organization, coordinating projects and working with external vendors and stakeholders in multiple geographies and time zones.
  • Proficiency in Microsoft Project, Microsoft PowerPoint, SQLs, SSRS, and SaaS-based application administrations and good to have Tableau, Alteryx skills.
  • Excellent communication skills in English, both oral and written.
  • Strong organizational skills, business orientation, flexibility, and ability to work well in a team.
  • Experience with office desktop applications and tools, such as Microsoft Office.
Working at Novo NordiskNovo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, were working toward something bigger than ourselves, and its a collective effort. Join us! Together, we go further. Together, were life changing.ContactTo submit your application, please upload your CV online (click on Apply and follow the instructions).Deadline30 Aug 2024.DisclaimerIt has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, were life changing.Locations: Bangalore, Karnataka, IN

Keyskills :
system management itil principles incident management stakeholder engagement microsoft project itil framework problem management infrastructure management project management collaboration

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