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Technical Delivery Manager, AWS Managed Services (AMS)

5.00 to 10.00 Years   Bengaluru/ Bangalore (Karnataka)   18 May, 2025
Job LocationBengaluru/ Bangalore (Karnataka)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryConsumer Durables/FMCG, Warehousing
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure.We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications.The Technical Delivery Manager Role is engaged with the client account level and is a trusted advisor; providing a forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead the changes to IT strategy, policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customers environments are smoothly carried out while meeting customer requirements to onboard to AMS.Key Job ResponsibilitiesThe ideal candidate will be a dynamic professional capable of serving as AWSs ambassador within customer environments, skillfully leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and innovation.

  • Building trusted advisory relationships with clients
  • Providing strategic guidance on AWS services utilization
  • Engaging with C-suite executives to align cloud solutions with business objectives
  • Managing technical discussions with stakeholders at all levels
  • Acting as the customers advocate within AWS
  • Ensuring customer requirements are effectively communicated and met
  • Leading critical incident response and communication
  • Developing governance frameworks for cloud technology implementation
  • Understanding and aligning with customers business strategies, architectures, and cloud adoption roadmaps
  • Monitoring KPIs and measuring benefits realization
  • Participating in customer meetings and maintaining regular engagement
  • Providing after-hours support for urgent issues as needed
The role demands excellent communication skills, technical expertise, strategic vision, and the ability to build and maintain strong client relationships while driving successful cloud adoption and optimization. The candidate should be comfortable to work to align with the Customer timezone.About the TeamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.Why AWSAmazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWere continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.Locations - IND, KA, Bangalore

Keyskills :
cloud solutions strategy incident management leadership stakeholder engagement technical advisory relationships governance framework development security cloud computing machine learning delivery manager infrastructure it strategy

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