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Technical Writer Bangalore 301-Engineering 301-Engineering / Full Time / On-site

3.00 to 8.00 Years   Bengaluru/ Bangalore (Karnataka)   29 Jan, 2025
Parallel Wireless
Job LocationBengaluru/ Bangalore (Karnataka)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryIT-Hardware/Networking, Telecom
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

Technical WriterLocation: BangaloreDepartment: 301-EngineeringEmployment Type: Full TimeWork Environment: On-site:We are seeking highly skilled Technical Writers with niche expertise in the telecommunication industry. The ideal candidates will have a strong technical background and the ability to translate complex technical information into clear, concise, and user-friendly documentation.Key Responsibilities:

  • Develop, write, and maintain high-quality technical documentation, including user manuals, installation guides, and troubleshooting procedures.
  • Collaborate with engineers, product managers, and other stakeholders to gather information and ensure the accuracy and completeness of documentation.
  • Create and update online help systems, FAQs, and knowledge base articles.
  • Ensure all documentation meets industry standards and is consistent with company branding and style guidelines.
  • Conduct thorough research and analysis to understand the latest trends and technologies in the telecommunication sector.
  • Review and edit content created by other team members to ensure clarity and consistency.
  • Manage multiple projects simultaneously and meet tight deadlines.
  • Accept responsibility for the accuracy and timeliness of documentation.
  • Coordinate closely with other members of the writing team to ensure consistency in detail, style, and presentation.
  • Take responsibility for the documentation part of the user experience.
  • Anticipate and proactively address challenges individually and for the team.
  • Write high-quality technical content that effectively communicates complex information precisely, concisely, and without jargon.
Required Skills and Qualifications:
  • Bachelors/Masters degree in Technical Writing, Communications, Engineering, or a related field, preferably with telecommunication knowledge.
  • Minimum of 3-8 years of experience as a Technical Writer in the telecommunication industry.
  • Strong understanding of telecommunication technologies, protocols, and standards.
  • Excellent written and verbal communication skills.
  • Proficiency in using XML Author documentation tools such as oXygen, Arbortext, MadCap Flare, or similar.
  • Experience with content management systems (CMS) and version control systems (such as Git, SDL, AEM).
  • Experience in any of the programming languages and Python or HTML.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Ability to work under constant and consistent work deadlines, manage time effectively, and provide documentation support across geographical time zones.
Preferred Skills:
  • Familiarity with Agile development methodologies.
  • Experience with API documentation and developer guides.
  • Knowledge of AI, RAN, Cyber and network security, IoT, Cloud, and other emerging technologies.
  • Ability to create visual aids such as Visio diagrams, charts, and infographics.

Keyskills :
technical documentation communication skillstelecommunication knowledgexml tools proficiency content management systems online help aem documentation tools git madcap flare html api python author sdl

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