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Customer Support Specialist

0.00 to 4.00 Years   Bhubaneswar   22 Jun, 2025
Tech Mahindra Ltd
Job LocationBhubaneswar
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Support Associate Voice Process (Contractual Role)Location: Bhubaneswar Industry: BPO Employment Type: 6-Month ContractJob Overview:We are hiring enthusiastic and committed individuals for a Voice Process role in a leading BPO. This is a full-time, contract-based opportunity for freshers who are eager to build their careers in customer service.Key Responsibilities:
    • Handle inbound/outbound voice calls effectively in a 24/7 work environment.
    • Deliver high-quality customer service and resolve queries professionally.
    • Maintain accuracy in communication (both verbal and written).
    • Follow all company protocols and schedules diligently.
    Requirements:
    • Minimum Qualification: 102 / 103 (Diploma).
    • Pursuing candidates are not eligible.
    • Excellent Communication Skills in English (Verbal & Written) Versant Level: VETI-4
    • Work Mode: Work From Office only.
    • Willingness to work night shifts and rotational shifts (6 days working with 1 rotational weekly off).
    • Freshers preferred.
    Additional Information:
    • Process: Voice (Inbound/Outbound)
    • Shift Type: Rotational (24/7 support environment)
    • Contract Duration: 6 months

Keyskills :
bpocustomer servicecustomer supportcommunication skillsvoice processgraduatecustomer care

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