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Desktop Support Engineer

8.00 to 13.00 Years   Bhubaneswar   29 Sep, 2023
Garima Interprises Hiring For Garima Interprises
Job LocationBhubaneswar
EducationNot Mentioned
SalaryRs 6 - 12 Lakh/Yr
IndustryEngineering / Construction
Functional AreaSite Engineering / Project ManagementTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.Desktop Support Engineer Responsibilities:
    • Responding to client support requests.
    • Contacting clients to find out the nature of the problem.
    • Traveling to the clients location or connecting via a remote link.
    • Troubleshooting hardware and software issues.
    • Installing and maintaining hardware and computer peripherals.
    • Installing and upgrading operating systems and computer software.
    • Troubleshooting networking and connection issues.
    • Advising on software or hardware upgrades.
    • Providing basic training in computer operation and management.
    • Completing job reports and ordering supplies.
    Desktop Support Engineer Requirements:
    • Bachelors degree in computer science or information technology.
    • Proven work experience as a desktop support engineer or support technician.
    • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
    • Knowledge of popular operating systems, software applications, and remote connection systems.
    • Ability to solve complex hardware and software issues.
    • Ability to travel and work after hours when necessary.
    • Excellent interpersonal skills.
    • Good written and verbal communication skills.

Keyskills :
sccmtechnical supporttroubleshootingcomputer systems analysisvpnuser supportremote desktoplaptop computersnetwork printers

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