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Desktop Support L1

1.00 to 5.00 Years   Bhubaneswar   01 Apr, 2025
Arting Digital Private Limited
Job LocationBhubaneswar
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Position Title : Desktop Support L1Experience: 1-2yrsCTC: 3.7 LPANotice period : Immediate - 15 daysLocation : Work from OfficeSkills Set: Troubleshooting Software,Operating systems,M365 office suite support Antivirus managementNetwork Support, Vendor Management, End user data backupKey Responsibilities: Troubleshoot software, operating systems, and hardware issues (desktops, laptops, printers). Administer Microsoft Outlook, antivirus software, and M365 Office Suite. Coordinate with third-party vendors for IT assets under warranty. Provide basic network support (switches, firewalls, and operations). Manage video conferencing (VC) and meeting room devices. Ensure end-user data backup solutions are in place. Adhere to ITIL processes, SLA management, and maintain runbook documentation.,

Keyskills :
Operating systemsAntivirus managementNetwork SupportVendor ManagementTroubleshooting SoftwareM365 office suite support

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