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Retail Manager

11.00 to 21.00 Years   Bhubaneswar   27 May, 2024
ELECTRONET EQUIPMENT PVT LTD
Job LocationBhubaneswar
EducationNot Mentioned
SalaryRs 4.5 - 10 Lakh/Yr
IndustryOil & Gas / Petroleum
Functional AreaOil & Gas EngineeringQuality (QA-QC)
EmploymentTypeFull-time

Job Description

    Job descriptionJob Title: Retail Manager - Petroleum (Petrol and Diesel)Reporting to: Operations Manager, Regional ManagerJob Purpose:Manage and oversee day-to-day operations of assigned retail petrol stations, including fueling facilities. Ensure optimal productivity, profitability, customer satisfaction, and regulatory compliance.Key Responsibilities:
    • Manage the retail fueling facility, convenience store, and car wash services
    • Supervise and train staff to deliver excellent customer service
    • Ensure optimal inventory levels and efficient fuel dispensing procedures
    • Process fuel orders and deliveries, monitor stock levels and fuel quality
    • Oversee sales, receipts, and cash management procedures
    • Handle customer queries and complaints and ensure conflicts are resolved
    • Prepare routine reports on financials, sales, and operations and submit them accordingly
    • Identify opportunities to increase sales and offer new services
    • Setting performance goals and targets for the station and evaluating team performance.
    • Managing the stations budget, controlling costs, and ensuring targets are met efficiently.
    • Overseeing marketing activities to increase sales and customer base through promotions, loyalty programs, etc.
    • Negotiating and maintaining business relationships with suppliers for fuel, inventory, and other services.
    • Maintaining compliance with all legal and regulatory fuel storage, dispensing, and sales requirements.
    • Ensuring hygiene and safety standards are consistently followed through regular audits, staff training, and signage.
    • Responding to emergencies and accidents to ensure quick resolution and customer satisfaction.
    • Liaising with vendors, contractors, and local authorities regarding station upkeep, repairs, and upgrades.
    • Promoting a positive work culture and motivating the team to deliver high-quality services.

Keyskills :
marketingretail operationssupermarketsretailretail managementretail planningproduct assortment planningsales operationsretail outletsdistrict sales management

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