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Tech Support & Customer Support Associate Voice Profile (Immediate Joining)

0.00 to 1.00 Years   Bhubaneswar   19 Mar, 2024
Tech Mahindra Ltd
Job LocationBhubaneswar
EducationNot Mentioned
SalaryRs 1.5 - 2.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job descriptionDear Job Seekers ,Greetings from Tech Mahindra !We are looking for below Profiles for Bhubaneshwar Location.Walk-In Time:- 10:00 AM to 2 PM (Sunday Closed) .Walk-In Venue: - Tech Mahindra Plot No. S, 1, Maitre Vihar Rd, Rail Vihar, Chandrasekhar, Bhubaneswar, Odisha 751023 - Land Mark - Behind Fortune Tower.Salary : - INR 11,000/-to 12,500/- as per the experiencePURSUING Candidatesare not applicable for this JOB ProfileJOB Location Bhubaneshwar OnlyExcellent Communication Skills in English and Willingness to work for 24/7workingenvironment is a must,which involves Night Shift.Walk-In Interview directly at the venue for the Face to face Interview Only (No Virtual Interview ).Please ping your update resume for the Interview appointment@ WhatsApp # hidden_mobileResponsibilities
    • You need to handle E - Commerce Tech Support & Customers Technical Query and also need to Troubleshoot their Tech & non Tech Issues on call as well as on line .
    • He/She must show the willingness to learn new things every time and then.
    • Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Trouble-shooting & Customer support to premium clients over the phone (inbound)
    • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
    • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers. Required Skills
    • Excellent Oral Communication Skills in English.
    • Knowledge on Computers word & Excel .
    • Candidate should have Knowledge of OS .
    • Willingness to work for 24/7 working environment is a must, which involves (Mandate Night Shift ) Eligibility Criteria
    • Age : - 18 - 35 Years
    • Local Candidate can apply (Candidates from Bhubaneshwar OR can relocate & stay in Bhubaneshwar)
    • This is an OFFICIAL JOB Not a WFH
    • At time of Walk-In candidates should have all the education documents / Aadhar card/ Pan card / 2nd Dose of COVID Certificate .
    JOB Profile Education Qualification & Experience RequiredE Commerce Customer Support:- BA / BCOM / BBA / BSC / BSC IT / BBM / BCA / BSC Agri / BHM MA / MCOM // MSC // Mass Communication MBA / PGDMOR - All & any PGs are also eligible Experience: - Any BPO Experienced candidate can apply.JOB Profile Education Qualification & ExperienceE Commerce Technical Support:- BTech / BE /MCA / MTech / MSC IT / MBA-HR only MHM / Mass Communication Experience :- Any Voice Help Desk /Or any International BPO Experienced candidate can apply .Shift timing - Any 9 hours in 24 hours, rotational shift including Night Shift & 1 rotational Week-off.Please ping your update resume for the Interview appointment@ WhatsApp # hidden_mobileHR Recruitment TeamMob:-hidden_mobile

Keyskills :
bpoenglishrecruitmentvoice processengineeringfront deskreceptionist activitiestelecalling

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