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Account Manager - English

3.00 to 5.00 Years   Cairo (Cairo)   29 Apr, 2025
Job LocationCairo (Cairo)
EducationAny Graduate
SalaryAs per Industry Standards
IndustryTelecom, IT-Hardware/Networking
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Job Title:Account Manager - EnglishThe Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the clients customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.

  • Ensure that clients customers are satisfied with our clients services and resolve escalated issues.
  • Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals.
  • Evaluate our clients customer needs and propose potential solutions.
  • Be a single contact for our clients customer.
  • Use data to fix customer concerns/roadblocks prohibiting satisfaction.
  • Manage external competitive pressures and handle objections.
  • Work with multiple partners, building relationships with decision-makers at all levels.
  • Manage sales territory and achieving monthly quotas.
  • Negotiate in tough situations.
  • Identify risk and barriers to success; develop contingency plans.
  • Identify opportunities for additional product or service sales.
  • Use data to help influence buying/renewal process.
  • Work with a team and report directly to a Sales Manager.
Location:EGY Cairo Maadi LocationLanguage Requirements:EnglishTime Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Locations - Location EGY Cairo Maadi Location

Keyskills :
client relationship management revenue generation strategies data analysis proficiency sales territory management negotiation skillsmanager sales manager service sales

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