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Customer Care Representative

0.00 to 1.00 Years   Chandigarh   06 Mar, 2024
cresta kans
Job LocationChandigarh
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Join Our Team as a Customer Care Representative! (International & Domestic Process)Are you passionate about providing exceptional customer service and resolving inquiries with a smile Were looking for a talented individual to join our team as a CustomerCare Representative!Position: Customer Care RepresentativeLocation: [Chandigarh & Mohali]Responsibilities:
    • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
    • Assist customers with product/service-related questions, troubleshooting, and issue resolution.
    • Provide personalized support and guidance to ensure a seamless customer experience.
    • Collaborate with internal teams to address customer concerns and improve processes.
    • Maintain accurate records of customer interactions and follow up as needed.
    Requirements:
    • Excellent communication skills, both verbal and written.
    • Strong problem-solving abilities and a customer-centric mindset.
    • Previous experience in a customer support role is preferred but not required.
    • Ability to multitask and work effectively in a fast-paced environment.
    • Graduate/UG are welcome
    Why Join Us
    • Opportunity to be part of a dynamic and collaborative team.
    • Competitive salary and benefits package.
    • Ongoing training and professional development opportunities.
    • Room for growth and advancement within the company.
    Join us in providing exceptional customer support and helping our customers succeed!

Keyskills :
communication skillsverbal communicationcustomer satisfactionwriting skillsproblem solving

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