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Customer Support Specialist

1.00 to 5.00 Years   Chandigarh   08 Dec, 2023
Job LocationChandigarh
EducationNot Mentioned
SalaryRs 1.0 - 4.0 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Hi,we have an urgent opening for Bpo Associate .Kindly find the details with job description for Customer Relationship Executive 5 days workingExperience: 1-4 yearsSkills: very good communication skillsShifts: 6:30am-3:30pm, 11:30am-8:30pm, 4pm- 1am, 8pm-5am and 10 pm- 7 amProcess: InternationalNo targets and bigger IncentivesJob DescriptionDeal directly with customers by telephoneRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle inquiries and complaintsRecord details of inquiries, comments and complaintsRecord details of actions takenCommunicate and coordinate with internal departmentsFollow up on customer interactions

Keyskills :
customer supportexcellent communication skills

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