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Operations Manager - Immigration

2.00 to 6.00 Years   Chandigarh   01 Apr, 2025
IMygrate
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    At IMygrate , we help individuals and families navigate the complex journey of Canadian immigration. With offices in Canada and India, we are known for our client-first approach, transparent processes, and strong results.We are now looking for a proactive and detail-oriented Operations Manager to lead and oversee day-to-day operations in our growing immigration practice.Key Responsibilities: Oversee the operations team and ensure efficient handling of client files, applications, and communications. Create and implement SOPs to ensure accuracy, compliance, and consistency. Monitor timelines, delegate tasks, and ensure accountability across the team. Coordinate with our RCIC, legal team, and customer support staff for seamless service delivery. Address client escalations and ensure a high standard of customer service. Regularly track and report performance metrics. Identify process gaps and recommend improvements. Conduct quality checks on case submissions, documentation, and communications.Requirements: Minimum 2 years of experience in operations, preferably in legal, immigration, or service-based industries. Proven leadership and team management experience. Excellent communication skills (written and verbal). Strong organizational and multitasking abilities. Tech-savvy: comfortable using project management tools. Ability to work in a fast-paced, deadline-driven environment. Bachelors degree required; preference will be given to candidates with experience in immigration services.What We Offer: A collaborative and mission-driven work environment. Opportunities for growth and leadership within the company. Competitive salary based on experience and performance. Exposure to global clients and real-world immigration casework.How to Apply:Please send your resume and a brief cover letter outlining your relevant experience to hidden_email.Job Type: Full-timePerformance bonusExperience: Work: 2 years (Required)Work Location: In person,

Keyskills :
Operations ManagementTeam ManagementCommunication SkillsProject ManagementOrganizational SkillsTechsavvy

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