Cloud Engineer

Job Description

Cloud Engineer Hi, thanks for reading about our Cloud Engineer opportunity! Were glad youre here.Were Knack, a code-free platform used by thousands of customers from non-profits to the world s biggest companies to easily build custom apps, workflows, and databases.We need a brilliant Cloud Engineer to help us meet the enormous challenges around managing the performance and reliability of thousands of data-driven applications.This role can encompass multiple titles like DevOps, SRE, or Platform Engineering. We re less interested in conforming to a specific title, and more interested in a passion for using AWS services platform engineering to solve big problems.And did we mention we re looking for someone who is self-motivated and independent This is a 100% remote role, with a culture that gives you the autonomy to define how you can do the best work of your career.Knack is and has always been a 100% remote company. We started as a remote company so we know what it takes to ensure the success of a distributed team. TLDR: that essentially means that each member of the team has a huge amount of autonomy and ownership to define their work and impact.We also emphasize the journey over the destination. Were looking for applicants that are opinionated about what matters to them and want to join a fun, passionate, close-knit crew of high-quality human beings that, above all, enjoy working together. Hopefully, thats you!In this role, you will:
• Manage and improve our AWS infrastructure. This includes execution, but also taking the initiative to suggest improvements to architecture and cost allocation.
• Leverage Terraform to automate the provisioning and management of infrastructure resources.
• Help us improve our logging, monitoring, visualization, and alerting to better detect and respond to issues more quickly.
• Reduce barriers for engineers to deploy and optimize systems, and actively build bridges between security, development, operations, qa, and customer technical support.
• Help us refactor our CI/CD out of Jenkins, moving towards reusable pipeline code for developers and QA to self-service their own CI/CD pipelines.
• Help our customer support team with technical challenges, creating automation where possible, adding documentation where not.
• Develop software for automation, developer tooling, and self-healing systems.
We re looking for someone who is:
• An AWS expert. You re deeply familiar with many AWS services and how to get the most from them.
• Deeply familiar with modern architecture paradigms such as microservices, pub/sub, event-driven, and serverless, as well as the appropriate times to leverage them.
• Experienced with leveraging Terraform to automate infrastructure. You ve used Terraform at scale and have valuable lessons to impart from that experience.
• Experienced with implementing and maintaining container-based systems.
• Experienced as a meaningful contributor to data-driven infrastructure at scale.
• Interested in building reusable developer-friendly infrastructure platforms over brittle systems-heavy solutions.
• Experienced in (or is interested in) helping organizations to shift left, and enabling developers to build and manage their own infrastructure.
• Has experience in (or is interested in) collaborative OOP-based software development, beyond simple scripting.
• Humble but opinionated. You have lots of ideas, yet you are comfortable shifting directions when a better path emerges. In short, you have strong opinions, loosely held .
• Is an active collaborator. You ask for feedback on your work early and often, and you get a kick out of a collaborative process because it challenges you to do better work.
• Is hungry for meaningful work, and space to do it. Knack is a complex product in a complex space and the work is extremely challenging - but also deeply rewarding. Knack makes a major impact in the work of thousands of companies and organizations.
Our StackWe re evolving and simplifying, and so is our stack! At the moment though, our stack consists of:
• AWS and Terraform - we ve drunk the kool-aid and use AWS across the board
• Graylog, Elasticsearch, Logstash, Prometheus, Grafana - monitoring, and logging
• Node.js and Golang - APIs, backend, and platform development
• Docker, ECS - continued container expansion
• PostgreSQL, MongoDB, Solr, Redis - data persistence
• Github, Jenkins, Playwright, Cypress, Ghost Inspector, Mocha - deployment and testing
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Keyskills :
linuxawstroubleshootingenvironmentmysqlcustomer supportmodern architecturesoftware developmentproject administrationecssolrlesscloudredisghostmochadevops