Front Office Receptionist,

Job Description

Hi,Please find the below given details :Work Exp : 3 Years -5 YearsDesignation : Front Office ReceptionistLocation : Defence Colony / ChennaiEducation Qualification : GraduationNotice Period : 1 Month/Immediate Joiner/ 15 Days or less/Currently serving NP.Industry: Hospitality, Wellness or similar.Position Overview:We are seeking an experienced and dynamic Client Coordinator to joinone of reptuted company. The ideal candidate will have a strong background in client interaction, front desk management, and handling guest experiences. This role requires excellent communication skills, a customer-first mindset, and the ability to manage multiple responsibilities efficiently.Key Responsibilities: 1. Client Interaction: Act as the first point of contact for clients, ensuring a warm and welcoming experience. Address client inquiries, provide information about services, and resolve concerns promptly. Build and maintain strong relationships with clients to enhance satisfaction and loyalty. 2. Front Desk Management: Oversee the reception area, ensuring it is organized and presentable at all times. Manage appointments, scheduling, and bookings efficiently. Coordinate with internal teams to ensure seamless service delivery.3. Guest Handling: Greet and assist guests, ensuring they feel valued and comfortable during their visit. Provide detailed explanations about wellness programs and offerings. Collect and document client feedback to improve services. 4. Administrative Duties: Maintain client records and update databases accurately. Handle correspondence via phone, email, and other communication channels.5. Calling Responsibilities: Conduct outbound calls to follow up with clients, confirm appointments, and promote new services or offers. Respond to incoming calls professionally and provide appropriate assistance.Qualifications and Skills: Proven experience in client coordination, front desk management, or a similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficient in MS Office and scheduling software. Pleasant demeanor with exceptional customer service skills. Prior experience in the wellness, hospitality, or similar industries is preferred.Defence Colony / Punjabi Bagh is in New DelhiWorking Days - mon. - Sun (one day off any day between Mon to Fri, sat and sun working)Time - 10:30Am to 7:30PMRegards,Palna DesaiEmail ID : hidden_emailContact No : hidden_mobile

Keyskills :
cold callingguest handlingguest coordinatorfront desk receptionist