Senior Software Engineer-CX

Job Description

Location: US Remote The Role: This role is to be a Sr Software Engineer on the Customer Experience supporting a number of solutions including internal and external user interfaces and backend partner integrations. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real-time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person s set of Data Rights and Permissions and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.The Customer Experience (CX) team embodies our core value of Customer Obsession through UIs and simple integrations to other platforms. We like to think in terms of Integrate with FullContact in 5 minutes or less and similarly prove out our value quickly. The team currently has a couple of engineers in the US and India, and works closely with both the CX Tech lead and Director of Engineering CX/Foundation in the US. We value creativity, innovation, and teamwork at FullContact, and being able to delight our customers at every touchpoint. Check out FullContact s Engineering Blog to see what we re thinking and doing!Responsibilities:
• Evolve both our customer facing and internal portals/dashboards
• Expand the suite of identity integrations with external Customer Data Platforms (CDPs), Data Management Platforms (DMPs) and Data Warehouses
• Innovate continuously on our customer recognition webtag that is placed on customer webpages to recognize and connect their users to their private identity cloud
• Be a technologist and developer, writing in both front end and back end languages
• Take part ownership of our real-time aggregation tooling for Usage and Customer Queries
• Be self directed but work well with a global team to define the quickest ways to add value for our customers
• Work at a startup pace to quickly ship and iterate on projects
Requirements:
• 5+ years of hands-on FullStack experience, with a core focus on the front end
• Strong Experience experience working with backend technologies:
  • Java, Clojure, Python, NodeJS, Golang, Elixr, etc
  • Exposure to JVM is a must
  • Exposure to other JVM languages besides Java (Kotlin, Scala, Clojure etc) is a plus
• Experience developing in Front End technologies:
  • Javascript, Typescript, React (ClojureScript, Reagent & Re-Frame is our current stack but not required skill)
• Moderate experience working with exposing and transforming data into charts and graphs
• Linux experience - CLI tools, scripting
• Git and AWS familiarity
• Devops mindset and capability to build deployment pipelines:
  • Terraform, Docker and Kubernetes
• Exposure to adtech / martech platforms and industry
Compensation and Benefits:
• Salary Range: $120,000 to $135,000 base salary plus company based bonus plan and equity
• We offer 100% covered medical, dental, and vision benefits for you and your family.
• We are #defaultremote (fully and permanently remote) with the option to work at WeWork spaces around the country with our credits. Our Denver office is open as an optional place for people to work if they choose to.
• Flexible family-first environment - we want work to work for you and your family s schedule.
• Get up to $200 a month reimbursed for recurring home office expenses and a one-time $400 home office setup reimbursement to make your space your own!
• Unlimited VTO (vacation time off) so you can recharge and relax when you need to.
• Paid Parental Leave when you welcome a new member to your family.
• Bereavement leave supporting the grieving process for the loss of both human and animal family members.
• 26 paid Company holidays, including mental health days, service days, 1/2 day Fridays in the summer, and the week between Christmas and New Year off!
• We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.
About FullContact:FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time, and a generous stock option plan. You ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies.All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.By clicking on the submit application button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes,

Keyskills :
front endstock optioncustomer relationssql serverjavasql