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Showroom Receptionist

1.00 to 3.00 Years   Chennai   10 Oct, 2024
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryArchitecture / Interior Design
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Key Responsibilities:
    • Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphere
    • Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
    • Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
    • Communicates with callers and visitors in a professional, friendly and efficient manner.
    • Enters data into prospect tracking system and runs prospect reports for managers weekly.
    • Communicates messages to the appropriate parties in a timely manner.
    • Types memos, correspondence, reports and other documents.
    • Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment
    • Respond to customer inquiries and complaints, providing prompt and effective solutions
    • Assist in organizing and hosting events, such as product launches and sales promotions
    Qualifications:
    • High school diploma or equivalent required; Bachelors degree in business or related field preferred
    • 1-3 years of experience in a customer-facing role, preferably in retail or furniture sales
    • Excellent communication and interpersonal skills with a strong customer service focus
    • Ability to multitask and thrive in a fast-paced environment
    • Strong attention to detail and organizational skills
    • A positive and enthusiastic attitude
    • Proficient in Microsoft Office and other computer applications
    • Flexible schedule, including evenings and weekends, as needed
    • Knowledge and understanding of furniture design and style trends preferred

Keyskills :
communicationclient relationshipfront office management

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