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Voice Specialist

1.00 to 3.00 Years   Chennai,Pondicherry   14 Oct, 2024
DAIMLINC
Job LocationChennai,Pondicherry
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaRecruitmentCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    We are hiring Voice support for our recruitment services.Job description:
    • Demonstrate proficiency in multiple languages to cater to our diverse international customer base.
    • Exhibit cultural awareness and sensitivity when interacting with customers from various regions.
    • Maintain accurate and detailed records of customer interactions in the CRM system.
    • Manage time effectively to meet service level agreements and ensure timely responses to customer inquiries.
    • Work in shifts to accommodate different time zones.
    Qualificationsof International voice ProcessAssociate:
    • Previous experience in customer service or a similar role.
    • Proficiency in multiple languages, both verbal and written.
    • Strong communication and interpersonal skills.
    • Cultural sensitivity and adaptability.
    • Ability to work in a fast-paced, dynamic environment.
    • Familiarity with CRM software and call center technologies.
    • Any Bachelor degree

Keyskills :
customer supportagent recruitment

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