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| Job Location | Chennai (Tamil Nadu) |
| Education | B.Com. (Commerce) |
| Salary | As per Industry Standards |
| Industry | Software Services, Internet/Dot com/ISP |
| Functional Area | Operations/Customer Service/Telecalling/Backend |
| EmploymentType | Full-time |
Skill Required: Customer Operations - Voice - Collections ProcessingDesignation: Customer Contact Comms AssociateQualifications: BComYears of Experience: 1 to 3 yearsLanguage - Ability: French - ProficientAbout AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.comWhat would you doYou will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionThe Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.What are we looking forRoles and Responsibilities:
Keyskills :
customer operations collections processing financial analysis transaction reconciliation voice communicationprofessional services security