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Lead Analyst

3.00 to 5.00 Years   Chennai (Tamil Nadu)   21 Nov, 2024
Job LocationChennai (Tamil Nadu)
EducationAny Graduate
SalaryAs per Industry Standards
IndustrySoftware Services, Internet/Dot com/ISP
Functional AreaIT Software : Software Products & Services
EmploymentTypeFull-time

Job Description

Role PurposeThe purpose of this role is to prepare test cases and perform testing of the product/platform/solution to be deployed at a client end and ensure it meets 100 PERCENT quality assurance parameters.Do

  • Instrumental in understanding the test requirements and test case design of the product.
  • Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements.
  • Implementation of Wipros way of testing using Model based testing and achieving efficient way of test generation.
  • Ensuring the test cases are peer reviewed and achieving less rework.
  • Work with the development team to identify and capture test cases, ensure versioning.
  • Setting the criteria, parameters, scope/out-scope of testing and involving in UAT (User Acceptance Testing).
  • Automate the test life cycle process at the appropriate stages through VB macros, scheduling, GUI automation, etc.
  • To design and execute the automation framework and reporting.
  • Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases.
  • Ensure the test defects raised are as per the norm defined for project/program/account with clear descriptions and replication patterns.
  • Detect bug issues and prepare file defect reports and report test progress.
  • No instances of rejection/slippage of delivered work items, and they are within the Wipro/Customer SLAs and norms.
  • Design and timely release of test status dashboard at the end of every cycle test execution to the stakeholders.
  • Providing feedback on usability and serviceability, tracing the result to quality risk and reporting it to concerned stakeholders.
Status Reporting and Customer Focus
  • Status reporting on an ongoing basis with respect to testing and its execution.
  • Ensure good quality of interaction with customers w.r.t. e-mail content, fault report tracking, voice calls, business etiquette, etc.
  • On-time deliveries - WSRs, Test execution reports and relevant dashboard updates in the Test management repository.
  • Updates of accurate efforts in eCube, TMS, and other project-related trackers.
  • Timely response to customer requests and no instances of complaints either internally or externally.
Stakeholder InteractionStakeholder Type
  • Internal
    • Lead Test Engineer and Project Manager: Regular reporting & updates.
    • Software Developers: For work coordination and support in providing testing solutions.
  • External
    • Clients: Provide apt solutions and support as per the requirement.
DisplayFunctional Competencies/Skill
  • Leveraging Technology Knowledge of current and upcoming technology (automation, tools, and systems) to build efficiencies and effectiveness in own function/Client organization Competent.
  • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk Expert.
  • Technical Knowledge Knowledge of various testing tools, automation tools, customization, and its implementation at the client site - Expert.
Competency Levels
  • Foundation: Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
  • Competent: Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
  • Expert: Applies the competency in all situations and serves as a guide to others as well.
  • Master: Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.
Behavioral Competencies
  • Formulation & Prioritization
  • Client centricity
  • Execution Excellence
  • Passion for Results
  • Confidence
Deliver| No. | Performance Parameter | Measure||-----|--------------------------------------------------|----------------------------------------------------------------------------------------|| 1. | Understanding the test requirements and test case design of the product | Ensure error-free testing solutions, minimum process exceptions, 100 PERCENT SLA compliance, number of automation done using VB, macros || 2. | Execute test cases and reporting| Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score |Defined Contributions (DC)
  • Tech Locations: Lead Analyst
  • Location: Chennai, India
  • DOP: 3121122

Keyskills :
test case design automation framework user acceptance testing defect reporting stakeholder interaction authoring test management test cases test execution usability automation tools software validation testing tools test planning life cycle

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