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Software Development Engineer

3.00 to 6.00 Years   Chennai (Tamil Nadu)   29 Jan, 2025
accenture
Job LocationChennai (Tamil Nadu)
EducationAny Graduate
SalaryAs per Industry Standards
IndustrySoftware Services, Internet/Dot com/ISP
Functional AreaOperations/Customer Service/Telecalling/Backend
EmploymentTypeFull-time

Job Description

Project Role: Software Development EngineerProject Role Description: Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.Must have skills:

  • Oracle Mobile Workforce Management (MWM)
Good to have skills:
  • NA
Minimum Experience:
  • Minimum 3 year(s) of experience is required
Educational Qualification:
  • 15 years continuous education
Summary:As a Software Development Engineer, you will be responsible for analyzing, designing, coding, and testing multiple components of application code using Oracle Mobile Workforce Management (MWM) across one or more clients. Your typical day will involve performing maintenance, enhancements, and/or development work in Chennai.Roles & Responsibilities:
  • To handle issues with experience and technical knowledge in the above modules.
  • Ability to quickly analyze issues reported in WFM, NPM and ENGAGE products expertise within Nice.
  • Ability to analyze and synthesize feedback from customers and prospects.
  • Subject matter expert for the WFM, NPM, Engage or anyone.
Professional & Technical Skills:
  1. NICE PRODUCT SKILL - WFM
  2. NICE PRODUCT SKILL - NPM
  3. NICE PRODUCT SKILL - ENGAGE
NICE Certification is added advantage and will be preferred.Additional Information:
  • The candidate should have a minimum of 3 years of experience in Oracle Mobile Workforce Management (MWM).
  • The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
  • This position is based at our Chennai office.
Locations: Chennai

Keyskills :
oracle mobile management wfm product expertise npm product expertise engage product knowledgetechnical issue analysis workforce management subject matter expert

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