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Sales Manager (Hong Kong)

8.00 to 10.00 Years   China (China)   29 Apr, 2025
concentrix bpo pvt ltd
Job LocationChina (China)
EducationMBA/ PGDMAny Graduate
SalaryAs per Industry Standards
IndustryTelecom, IT-Hardware/Networking
Functional AreaSales/Business Development
EmploymentTypeFull-time

Job Description

Job Title:Sales Manager (Hong Kong)Are you enthusiastic about creating memorable experiences Then come join us at Concentrix and work with energetic people who strive to enjoy every day.We are looking for a Cantonese & English speaking Sales Manager (On-site) to join one of our exciting expansion projects.The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationships through a balanced level of engagement with Sales Director and external-facing client.As a Sales Manager in our team, you will:

  • Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction.
  • Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date.
  • Be an enabler to remove roadblocks and help the team to resolve challenges to support sales opportunities.
  • Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members.
  • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories.
  • Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market.
  • Be a point of escalation for our clients and respond promptly to any issues.
  • Maintain a balanced level of communication with Sales Director and external-facing client to ensure strategic client relationships are fostered and developed.
  • Work with client contact on reporting and forecasting.
  • Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs).
  • Coordinate team incentives and Sales Performance Incentive Funds.
  • Partner and build business relationships with all partners to ensure customer expectations are met.
Well be a great match if you have:
  • 8 years proven work experience in a sales role.
  • A passion for customer experience and driving team results.
  • Experience in operations and strategy building.
  • Excellent coaching history.
  • A record of developing and retaining great employees.
  • Experience maximizing revenue through best practices.
  • Experience working with Salesforce.com or similar CRM.
  • Experience finding solutions as a manager.
  • Change Management skills.
Location:CHN Shenzhen Galaxy WorldLanguage Requirements:
  • Chinese (Required)
  • English (Required)
  • Yue (Cantonese) (Required)
Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.Locations:Location: CHN Shenzhen Galaxy World

Keyskills :
sales team leadership customer relationship management data analysis skillscoaching and development revenue maximization strategies enabler sales director strategic sales sales manager client relationship business growth strategy building cust

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